Refund Policy

At Leshaa Ladies Tailoring, we take pride in the quality of every garment we manufacture. This Refund Policy explains the conditions under which refunds or replacements may be issued.

1. Eligibility for Refund

• The product received is damaged, defective or significantly different from what was ordered.
• The complaint is raised within 7 days of delivery accompanied by photographic evidence.
• The product is unused, unwashed and returned with original packaging and tags intact.

2. Non-Refundable Items

• Items that have been used, washed or altered.
• Items returned without original packaging or tags.
• Custom-made or bulk wholesale orders, unless defective.

3. Refund Process

Once a return is received and inspected at our facility, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within 7–10 business days via the original Cash on Delivery refund mechanism (bank transfer to the account details provided).

4. Replacement

Where stock permits, we may offer a replacement of the same item instead of a refund, subject to your consent.

5. How to Initiate a Refund

To raise a refund request, please email us at contactleshaaladiestailoring@gmail.com with your order reference number, contact details and clear photographs of the issue.

6. Contact

For refund-related queries please reach out to us at contactleshaaladiestailoring@gmail.com or call +91 9054644907.